AI Scanner · Nutrition & TCM

Support

We are here to help you get the most out of FoodLore. Below are answers to common questions. If you need further assistance, reach out to us directly.

Frequently Asked Questions

How does food scanning work?

Point your camera at any meal and tap scan. Our AI (powered by GPT-5 mini) identifies the foods, estimates portions, and provides full nutritional analysis including 60+ nutrients and TCM properties.

What is TCM food wisdom?

Traditional Chinese Medicine classifies foods by thermal nature (warming/cooling), five elements, flavor profiles, and organ affinities. FoodLore analyzes every food through this lens alongside modern nutrition science.

How does tongue analysis work?

Tongue diagnosis is a traditional TCM method. FoodLore uses AI to analyze a photo of your tongue — examining color, coating, shape, and moisture — to identify constitutional patterns that inform your food recommendations.

Is my health data safe?

Yes. All health data is stored on your device by default. When AI analysis requires cloud processing, your data is only sent to approved US-based providers (OpenAI, Anthropic) with strict privacy protections. We never sell your data. See our Privacy Policy for full details.

What does premium include?

FoodLore requires a subscription after a 3-day free trial. Subscribers get 8 food scans per day, 60+ nutrient tracking, full TCM analysis, tongue analysis, symptom tracker, HealthKit integration, constitution assessment, weight management with adaptive TDEE, supplement & routine tracking, health trend reports, and more. After the trial, the app enters read-only mode — your data is safe, but scanning and active features require an active subscription. Pricing: $7.99/month or $39.99/year.

How do I cancel my subscription?

Subscriptions are managed through Apple. Go to Settings > Apple ID > Subscriptions on your iPhone, find FoodLore, and tap Cancel. You will retain premium access until the end of your billing period.

Need More Help?

Email us at support@foodlore.app

We typically respond within 24 hours.